We do NOT take any responsibility for the delay if your location is out of their express network. Or, please consult us before checking out. All we ask is you send it back in the same condition it was received - new and un-used. Logistical claims must be filed within 14 days of received the product; exchanges in these cases will be handled promptly and at no cost to the customer. However, any return that is NOT defective or NOT received in error, is the responsibility of the customer.We are a Auto aftermaket Parts Team with over 20 years' experiences in the automotive business. Our passion for auto parts, and drive to provide EXEMPLARY Customer Servive, set us apart from the competition. Our friendly staffs are available during these hours.